Terms & Conditions

Welcome to BJ Villa. By accessing our website, making a booking, or using our facilities and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a reservation.

1. General

BJ Villa reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of any updated terms.

2. Reservations & Bookings

  • All bookings are subject to availability and confirmation by BJ Villa.
  • Guests must provide accurate and complete information at the time of booking.
  • Booking confirmation may require advance payment or a security deposit.
  • BJ Villa reserves the right to refuse or cancel any booking if incorrect information is provided.

3. Check-In & Check-Out

  • Standard Check-In Time: 12:00 PM
  • Standard Check-Out Time: 11:00 AM
  • Early check-in and late check-out requests are subject to availability and may incur additional charges.

4. Payments

  • Full or partial payment may be required to confirm a reservation.
  • Payments can be made through approved payment methods specified by BJ Villa.
  • Any outstanding balance must be cleared before check-out unless otherwise agreed.

5. Cancellation & Refund Policy

  • Cancellation requests must be submitted through the original booking channel or directly to BJ Villa.
  • Refund eligibility depends on the cancellation timing, booking type, and applicable promotional offers.
  • Processing time for eligible refunds may vary depending on the payment method used.

6. Guest Responsibilities

Guests agree to:

  • Maintain respectful behavior toward staff, guests, and neighboring properties.
  • Keep rooms, furniture, fixtures, and facilities in good condition.
  • Follow all safety instructions and property rules.
  • Avoid unlawful, disruptive, or dangerous activities on the premises.

Guests may be held responsible for any damage caused by negligence or misconduct.

7. Property Usage

  • Rooms and facilities must be used only for lawful purposes.
  • Commercial activities, unauthorized events, or gatherings may require prior written approval from BJ Villa.
  • Management reserves the right to remove any guest whose conduct negatively affects other guests or the property.

8. Weddings, Events & Banquets

  • Event bookings may require advance deposits and signed agreements.
  • Final guest counts, event schedules, and special requirements should be provided within the agreed timeline.
  • Additional charges may apply for extra services, equipment, decorations, or extended usage.
  • Guests are responsible for ensuring that event activities comply with local laws and regulations.
  • 9. Liability

    • BJ Villa is not responsible for loss, theft, or damage to personal belongings unless caused by proven negligence on our part.
    • Guests are encouraged to keep valuables secure at all times.
    • BJ Villa shall not be liable for delays, interruptions, or cancellations caused by circumstances beyond reasonable control.

    10. Website Usage

    • All content on this website, including text, images, logos, and design elements, is the property of BJ Villa or its licensors.
    • Unauthorized reproduction, distribution, or use of website content is prohibited.

    11. Third-Party Links

    Our website may contain links to third-party websites for convenience. BJ Villa is not responsible for the content, services, or privacy practices of those external websites.

    12. Force Majeure

    BJ Villa shall not be held liable for failure or delay in performing obligations due to events beyond reasonable control, including natural disasters, government restrictions, power failures, pandemics, strikes, or other unforeseen circumstances.

    13. Governing Law

    These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of the courts in Mohali, Punjab.

    14. Contact Information

    For any questions regarding these Terms & Conditions, please contact:

    BJ Villa

    101, Sector 82-A IT City, Mohali - 140 306, Punjab, India

    Phone: +91 79734 43399

    Email: optimisererp@gmail.com